Frequently Asked Questions

Hosting Support FAQ

  • Is Invisible-Internet fully managed hosting?

    No. Invisible-Internet provides configured hidden-service hosting with practical support boundaries. We prepare selected hosting services and provide handoff guidance, but customers remain responsible for their site content, application choices, and custom operations.

  • Do you offer Tor exit nodes?

    No. Invisible-Internet supports hidden-service publishing where selected, but Tor exit nodes are not part of the hosting product.

  • Is customer email hosting included?

    No. Customer mailboxes and general-purpose email hosting are not included at launch. Some packages or add-ons may support controlled notices or relay-backed contact paths.

  • Do you manage wallets, seeds, or private keys?

    No. Invisible-Internet does not custody funds, manage wallet seeds, or hold private keys. Customers control their wallet setup and backups.

  • What does included BTCPay mean?

    Included BTCPay means the selected package can include customer-controlled Bitcoin payment capability and handoff support. It does not mean Invisible-Internet controls customer funds or wallet secrets.

  • Can I use a custom domain?

    Custom domain and DNS setup are not included by default at launch. Hidden-service-first publishing remains the core, and custom exposure should be reviewed separately.

  • What happens after checkout?

    Checkout collects the details needed to prepare the selected hosting environment. Invisible-Internet then brings the selected services online and provides handoff guidance through the account and support path.

  • How do I report abuse, DMCA, or legal issues?

    Use the official support, abuse, DMCA, or legal intake path published by Invisible-Internet. Reports should include enough detail and evidence for review.

  • Where do I get support?

    Use the official Invisible-Internet support page or ticket path. Social channels are not the official support, legal, abuse, DMCA, or account-security path.

  • What infrastructure do hosting packages use?

    Hosting packages use the Invisible-Internet Platform, including compute servers, backups and restore points, network firewalling, and network-layer protection as appropriate for the selected package.

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