Overview #

The Invisible-Internet client portal is the account area for your hosting services, subscriptions, billing history, profile, and support tickets.

Important Paths #

• Client Portal – account dashboard and member area.
• My Hosting – hosting services tied to your account.
• Support Tickets – account-gated support ticket portal.
• My Profile – profile and operational contact updates.

Why Tickets Require Login #

Support tickets require a verified logged-in account so support history, hosting records, and operational contact details stay tied to the correct member profile.

What To Check Before Opening A Ticket #

• Confirm which hosting service is affected.
• Check the relevant knowledgebase article.
• Collect the visible error, timeline, and recent changes.
• Do not send passwords, wallet seeds, private keys, payment secrets, or hidden-service private keys.

Related Docs #

• Opening a Useful Support Ticket
• Package Resources and Support Boundaries
• Operational Contact and Service Notices