Acceptable Use Policy

Clear boundaries for lawful, privacy-conscious use of our services

This Acceptable Use Policy (the “AUP”) explains activities and content that are not permitted in connection with websites, accounts, hosting, network access, software, support systems, and other services provided by Invisible-Internet, LLC (“Invisible-Internet,” “we,” “us,” or “our”). It is intended to protect customers, our infrastructure, upstream networks, and third parties while preserving room for lawful privacy-conscious hosting, publishing, and communication.

This AUP is part of the agreement governing the Services. It is not possible to identify every harmful use in advance. We may address conduct that is materially similar to a listed prohibition or that creates a clear and substantial legal, security, operational, or third-party risk.

Customers are responsible for activity they authorize and for taking reasonable steps to secure their accounts and systems. Unauthorized use of a compromised account is not automatically treated as intentional misconduct if the customer promptly reports it and reasonably assists with containment. We may nevertheless restrict an affected resource when necessary to stop ongoing harm.

The Services may not be used in violation of applicable law, including United States federal and state law. Customers are also responsible for laws that lawfully apply to them, their users, their content, and the locations from which they operate.

We do not prohibit content merely because it is controversial, unpopular, anonymous, encrypted, or available through Tor or I2P. Privacy and free expression do not excuse illegal conduct, infringement, fraud, exploitation, threats, or technical abuse.

You may not use the Services to engage in, facilitate, or materially support:

  • Illegal conduct. Conduct that violates applicable criminal or civil law, including the unlawful sale, distribution, or facilitation of regulated goods or services.
  • Fraud and deception. Phishing, credential theft, impersonation intended to deceive, payment fraud, Ponzi or pyramid schemes, counterfeit goods, or other materially fraudulent practices.
  • Child exploitation. Child sexual abuse material, sexual exploitation of a minor, grooming, trafficking, or any real, synthetic, or altered content prohibited by applicable child-protection law.
  • Non-consensual intimate material. Intimate images or recordings distributed without the depicted person’s consent, including unlawful synthetic or altered depictions.
  • Threats and targeted abuse. True threats, stalking, unlawful harassment, doxxing intended to facilitate harm, or conduct that creates a serious and credible risk to a person’s safety.
  • Violent exploitation. Conduct that unlawfully facilitates trafficking, terrorism, violence, or the exploitation of another person.
  • Privacy violations. Unlawful interception, surveillance, disclosure, sale, or misuse of another person’s private communications, credentials, or personal information.

You may not compromise or attempt to compromise a computer, account, application, device, or network without authorization. Prohibited activity includes:

  • Unauthorized access. Accessing, probing, scanning, testing, altering, or interfering with a system or authentication control without the owner’s permission.
  • Malware and harmful code. Creating, hosting, controlling, or distributing malware, ransomware, spyware, botnets, destructive code, or infrastructure primarily intended to compromise systems or steal information.
  • Credential attacks. Harvesting passwords or tokens, operating deceptive login pages, credential stuffing, or using stolen authentication material.
  • Unauthorized interception. Monitoring, capturing, or modifying another person’s data or network traffic without lawful authority or permission.
  • Deceptive origin information. Forging packet or message routing information to deceive, conceal abuse, or impersonate another source. This does not prohibit lawful pseudonyms, privacy tools, aliases, or anonymous remailers.

Good-faith security research and testing are not prohibited when limited to systems you own or are expressly authorized to test and when conducted without harming other customers, shared infrastructure, or third parties. Testing Invisible-Internet or upstream-provider systems requires prior written authorization.

You may not use the Services to:

  • Disrupt service. Conduct or facilitate denial-of-service attacks, flooding, mail bombing, broadcast attacks, resource exhaustion, or other intentional interference.
  • Scan or connect without permission. Make intrusive or abusive network connections, scans, or probes without authorization from the affected system owner.
  • Operate unsafe public infrastructure. Operate an open mail relay, open proxy, open recursive DNS resolver, publicly accessible administrative service with materially unsafe defaults, or a Tor exit node without our prior written approval.
  • Evade controls. Circumvent access, rate, storage, bandwidth, location, abuse-prevention, or other reasonable technical restrictions.
  • Damage network reputation. Knowingly cause our or an upstream provider’s addresses, domains, or networks to be materially blocklisted or subjected to abuse-related sanctions.
  • Consume disproportionate resources. Use shared resources in a manner that materially impairs other customers or service stability after notice and a reasonable opportunity to mitigate, except when immediate containment is necessary.
  • Mine cryptocurrency. Use the Services for proof-of-work cryptocurrency mining without our prior written approval.

Tor onion services, non-exit Tor relays, I2P services, and private VPN or proxy services are not prohibited merely because they use privacy technology. They remain subject to this AUP, reasonable security requirements, product limitations, and applicable upstream-network policies.

You may not send, publish, distribute, or facilitate unsolicited bulk messages; harvest addresses; operate deceptive campaigns; forge sender information; or use another provider to send messages that direct recipients to resources hosted through our Services when the campaign would violate this AUP.

Any permitted bulk or commercial messaging must comply with applicable law, use accurate routing information, be sent only to recipients who provided valid consent, provide a working and prompt opt-out method, and maintain reasonable evidence of consent. Customers must secure systems against unauthorized relay or spam activity. We may restrict outbound messaging ports or require additional review where necessary to protect network reputation and deliverability.

Customers must have the rights, permissions, and lawful basis necessary to store, process, publish, or distribute their content. You may not use the Services to infringe or misappropriate copyrights, trademarks, trade secrets, privacy rights, publicity rights, or other protected rights.

Copyright complaints and counter-notices are handled under our Copyright and DMCA Policy. A complaint is not automatically treated as proof of a violation. We may request information, preserve relevant records, restrict specific material, or take other appropriate action based on the legal process, the available evidence, and the risk of continued harm.

Some Services depend on data centers, networks, domain registries, software vendors, and other upstream providers. Use of those resources must not cause Invisible-Internet to violate a binding upstream policy or place shared infrastructure at material risk.

We may take action needed to address a substantiated upstream complaint, an imminent provider suspension, or a serious shared-infrastructure risk. When circumstances permit, we will seek relevant context, limit action to the affected resource, and notify the customer. An upstream demand is not automatically treated as a final determination that the customer acted unlawfully.

Reports should identify the affected service or URL, describe the alleged conduct, provide available technical or legal evidence, and state the requested action. Do not transmit contraband, malware, credentials, or unnecessary personal information. Use hashes, redacted screenshots, or other safe descriptions when possible.

Start at https://www.invisible-internet.com/company/legal/ to select the appropriate route. Copyright complaints should use the Copyright and DMCA process. General routing requests may use the Contact page. Reporting a concern does not guarantee a particular outcome or response time.

We may review reports for completeness, credibility, context, technical evidence, legal sufficiency, and policy fit. We have no general obligation to monitor customer content or investigate every allegation.

Our response should be proportionate to the nature, severity, urgency, history, and evidence of the violation. Depending on the circumstances, we may request information or mitigation, warn the customer, block traffic, isolate a resource, restrict access, suspend service, remove or disable specific material, or terminate an account.

We may act without advance notice when reasonably necessary to address an imminent safety or security threat, ongoing unlawful activity, a valid legal order, active network abuse, a material threat to shared systems, or an imminent upstream suspension. When feasible and lawful, we will notify the affected customer and identify a route for clarification or review.

Repeated, knowing, or serious violations may result in escalating restrictions or termination. A single allegation, payment dispute, or unintentional incident does not by itself require deletion of customer resources. Copyright repeat-infringer decisions follow the separate Copyright and DMCA Policy.

Information reviewed, preserved, or disclosed during enforcement will be handled under our Privacy Policy and legal-request procedures. We may cooperate with valid legal process and may report conduct when required by law or reasonably necessary to address an immediate threat.

We may revise this AUP to address changes in law, products, security conditions, or upstream obligations. The current version and effective date will be posted on our website. Material changes will be communicated through a reasonable notice method when required or appropriate.

Questions about this policy or the correct reporting route may be submitted through the Legal or Contact pages on the Invisible-Internet website.